Strategic learning that gets the results you really need.




Choose the one that fits. We'll take it from there.
When you're grappling with a complex area of learning and performance, a framework brings order to the chaos. It helps you set priorities, put resources where they'll have the most impact, and gives you a visual map for stakeholder conversations.

Lifting the procurement standard across the construction sector.
Knowing something isn't the same as doing it. We start with the outcome you need and the behaviours that get you there, then design learning around the real situations in each role, so people practise the new way of working rather than just hearing about it.

Shifting how 900 people across 15 roles handle disruptive behaviour, towards sustaining tenancies.
The first few months decide whether a new starter becomes an early ambassador or an early leaver. We design induction that takes people from pre-start through to on-the-job performance, so they're contributing sooner.

A streamlined, engaging experience from pre-start to on-job performance.
Safe behaviour changes when people understand why it matters, not just how to comply. We design health and safety learning, from site inductions to critical risk training, that people actually engage with.

Keeping workers safe during cell tower build and maintenance.
One-off AI sessions go stale with the next update. We build AI capability in stages, from leadership down, around the jobs people actually do, so it lasts whichever tools you use.


















Testimonials
FAQs
Optimism is a learning and development consultancy in Aotearoa New Zealand. We design learning strategies and capability frameworks, then build the learning that gets results, from targeted learning to eLearning, video and animation. Our specialties include induction, health and safety, role-specific and systems training, and AI capability.
Sussan Ockwell founded Optimism in 1992. Since then we've worked with more than 600 organisations, from government agencies to private companies.
Our main office is at 5 Dockside Lane in the Auckland CBD. We work with organisations in Auckland, Waikato, Wellington, Christchurch and across New Zealand, in person and online.
Our recent work spans government, health, aged care, construction, telecommunications, transport and financial services.
Yes. Our work has been recognised at the LearnX Awards, the NZATD Awards, the IELA Awards and the eLearnz Awards, and our founder Sussan Ockwell was named NZATD L&D Person of the Year in 2016.
Whether you're ready to talk business, or just want to get to know us a little more, we'd love to hear from you.