Systemised Induction

About our Client

Waikato-Tainui is the organisation that manages tribal affairs; implement the tribe’s development strategy; and make distributions for education, health and wellbeing, marae, social and cultural development.

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The Brief

Waikato-Tainui needed an induction programme to prepare kaimahi for success in their role with Tainui-Waikato.

They wanted to:

• Give new kaimahi a positive and helpful start
• Increase the effectiveness of new kaimahi
• Eliminate confusion and frustration for new kaimahi
• Reduce the time to achieve whanaungatanga
• Provide answers to common queries so they are not directed to the People & Culture Manager, unnecessarily taking time

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Our Role

We consulted with people from key areas in Waikato-Tainui to discover what new people needed to know about the organisation and their role that would give them the best start.

We developed a structured induction plan for new kaimahi that guides them through a variety of activities and experiences designed to achieve whanaungatanga and help them become confident in their role. Kaimahi on boarding begins with pre start activities to familiarise them with the
organisation and culture so that they know what to expect and are prepared for day one, and then they start their daily and weekly activities.

The induction is delivered via a web based app so that kaimahi can easily use it on their phones. Each day they can see what is on their plan and what is coming up, and complete the daily activities online to build their knowledge and skills. Provides quick and easy segments which can be completed in 5-10 minutes

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The Results

New kaimahi have an engaging induction experience that:

• Provides a structured induction pathway
• Creates an enjoyable, interactive experience
• Gives them easy, ongoing access to information and resources
• Is available to new kaimahi before their first day, to assist them to prepare and feel confident
• Is accessible on smartphone, tablet and desktop