Case study
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NZ School Trustees Association (NZSTA)
Professional Development
Delivering effective and accessible professional development for School Trustees.

Industry
Education & Training
Focus area
Health, Safety & Wellbeing || Policies, Procedures & Compliance || Employee Induction & Onboarding
Approach
eLearning & Digital Learning || Immersive & Experiential Learning || Performance Support & Workplace Tools || Video & Animation || Workshops & Facilitated Learning || Learning Strategies & Frameworks
Service
Learning strategies & frameworks
At a glance
What was the challenge, and what changed?
The challenge
What we built
The result
The full story
How did the project come together?
About our Client
NZSTA is a membership-based national organisation representing the interests of its member boards.
School boards of trustees are the largest single group of crown entities in the country, accountable directly to the government and the local community for the quality of education in their school.
NZSTA has a contract with the Ministry of Education to deliver a fully integrated range of services free to all boards of trustees to support and enhance boards' capability in governance and employment.
The Brief
Provide effective and accessible professional development for School Trustees
NZSTA provides professional development for up to 18,000 school trustees through throughout New Zealand.
NZSTA wanted a solution that would enable trustees to easily access their professional development programme in a way that provided effective learning.
Previously all training was delivered through two-hour workshops, which were difficult for trustees to attend, especially for those outside of the main areas where the workshops were held. Trustees are volunteers and the training and professional development is optional, which means it needs to be attractive to trustees in terms of time, ease of access, engagement and practicality so that they are encouraged to commit time to development.
NZSTA is aiming to have all current professional development seminars and workshops available via eLearning for those who prefer their professional development in this format.
Our Role
We designed and created highly engaging and interactive learning options for the Trustees Professional Development framework that encompass the governance roles that boards of trustees are responsible for. The learning is available online for easy and timely acccess.
- Graphical animations about NZSTA & Becoming a School Trustee
- Welcome aBoard - the first stage for new trustees introducing the scope of what a board does and their role
- Fully immersive scenario learning for student discipline , integrating application of legislative requirements
- A series of modules on governance roles and board activities
- An online Parent Guide publication
- Applying health & safety requirements in schools
- Online assessments to become an NZSTA Accredited Trustee
- An integrated workshop, eLearning module & assessment
The Results
Effective and accessible professional development for School Trustees.
Key outcomes:
- Engaging & application-based learning for trustees
- Greater accessibility 24/7, availability and timeliness of trustee professional development
- Greatly reduced time requirement for trustees
- Greatly reduced NZSTA training costs
- Freed up training resource for those boards, areas and subjects which need greater tutor support




In their words
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